About Us
Being a web hosting customer can be embarrassing - you often need to deal with network downtimes and an atrocious and sluggish tech support service. To top it off, you need to sign at least in two places so as to administer your domain names, billing transactions and your website itself. When we started Raidvps, we wanted to change all that.
A New Hosting Approach
The hosting Control Panel is the part of the hosting platform that the clients actually see. And 90 percent of the web hosting providers out there use one and the very same hosting Control Panel - cPanel. We, though, regard cPanel as being out of date and difficult to work with - it simply hampers our work. That is the reason why we took the decision to create a different Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain and website management possibilities, so you can manage all facets of your Internet presence from a single location. Plus, it has a drag & drop File Manager, so you won't need to use a 3rd-party FTP client. Our tests have verified that the Hepsia Control Panel is 3 times faster than other Control Panels! We have also created a hosting Control Panel demo account - you can check for yourself how the Hepsia Control Panel functions.
A Reliable Hosting Platform
Your website must be accessible online. This is why we count on ultra-fast hosting servers driven by the time-proven mixture of Linux and Apache. We are also working with 4 world-class datacenter facilities where you can host your website. This permits us to offer a 99.9% network uptime guarantee.
A Person-Oriented Modus Operandi
Last, but most certainly not least - we are there for you! We have Live Chat technicians who are there to reply to all your pre-sale inquiries and to help you fix small technological issues. We have an exceptional-quality 24/7/365 customer care service. We offer a one-hour response time guarantee, but in most cases our customer support team members respond to trouble tickets in less than twenty minutes!