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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is present on each page. A popup will open. It contains detailed information about all the operations that you can perform on that particular page. Each context menu appears on the same page so that you can quickly return to your work.

Video Tutorials

We have an extensive range of educational videos illustrating how to work with our hosting Control Panel. They're intended for those of you who want to see how things are getting done instead of just reading articles. In this way, everyone can swiftly become familiar with our web hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, explore our comprehensive FAQ database, which contains questions asked by actual individuals and provides practical solutions. We constantly "revamp" our FAQ section with new articles so as to encompass all the innovations and new additions to our system.

Ticketing System

If you still can't find the answer you need in the FAQ database either, you can touch base with our great team of customer service technicians available 24/7 and ready to help you with any query. Each trouble ticket you submit will be replied to in less than 1 hour (the average ticket response time is approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 268760

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com